| 1. How much will it cost? | ||||||||||||||||||||
| v The fees charged for the performed translations are determined and conceived at the beginning of each project, taking into account the target language, the delivery term (Emergency or Regular), the scope of the document and its volume.
v Depending on the client’s needs, the same rates may apply to several different projects.
v If the scope of the translation will change, we will work together to establish the applicable tariffs for the new project. |
v When you decide to request a price estimate (this is free), we will give you a detailed version, depending on your document and the chosen language pair (source language – target language).
v All you need to do in order to receive a price estimate for your documents is to fill in the Price Estimate Form or to send us your request to office@exterazoom.ro
v We ensure the promptness of our response! |
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| 2. What distinguishes you from the other Translation Offices that currently on the market? | ||||||||||||||||||||
| v The 100% accuracy of the translations performed by our office and their timely delivery to our clients. We are focused on quality results.
v EXTERA ZOOM was founded on the great desire to contribute to the quality in the translation market in Romania. |
v We want you to benefit from the best services and we hope that once you have contacted us, we will establish a long-lasting collaboration relationship beneficial to both parties.
v We want you to be our Client and we are sure that you too will want our Services!
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| 3. What does Normal Regime and Emergency Regime mean? | ||||||||||||||||||||
| v The delivery time requirement is one of the key elements for determining the price. So, we want to propose the following table.
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Ø Emergency regime – the maximum limit of approximately 25 pages / 24 hours (at the client’s request, depending on the type of language – technical, literary language etc. and the language in which the translation is performed);
Ø Normal regime
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| 4. What are the payment methods? How do I get the translated documents? | ||||||||||||||||||||
| v Our client has several payment options:
ü he can either make the payment by bank transfer, subject to the due date, following the invoice issued by our Translation Office, ü he can either make the payment in cash, at delivery (delivery can be made at the client’s residency/ headquarters or at the headquarters of EXTERA ZOOM) |
v In order for us to get the documents to be translated you have several options.
ü you can come to our headquarters, ü you can send us your documents by fax, to our e-mail address: office {a} exterazoom.ro or, ü at your request, we can send our courier to your location. |
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| 5. How can I trust the confidentiality provided by EXTERA ZOOM regarding the information contained in the documents I have to translate? | ||||||||||||||||||||
| v Whether you need the translation of an official document, a corporate address, a contract, an operating manual, eligibility documents for bidding, diplomas or other special documents, you can trust the confidentiality of your documents found in the translation process at the premises of EXTERAZOOM. | v Day by day we translate very special documents for many of the largest companies on the business market today. EXTERA ZOOM has in its organisational structure certified professional translators and a leadership and coordination team that through the nature of the deontological code of the translators and the confidentiality contract they have concluded with the Office will ensure the execution of the project in strict confidentiality.
v The standards of our practice are all designed to protect your information.
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